Modeus/Resources/Help center

Modeus help center.

Learn how to submit a task, understand which AI provider, model, or tool handled a step, review Active Memory, check usage, and prepare a useful support request.

Browse by topic

Start with the part
you are working on.

Each topic points to the source that explains the product behavior in more detail.

Common questions

Answers without the runaround.

For configuration-specific questions, use the support channel attached to your Modeus account.

How should I write the first request?

Name the finished deliverable, the constraints that can change it, the source or tool requirements, and the checks that define done.

Why did Modeus ask for approval?

Actions that publish, purchase, delete, send, change access, or materially affect an external system should remain reviewable. Approval is a control boundary, not a failure to automate.

Why is Modeus asking for more context?

Modeus minimizes context, but it should ask for information that materially changes the output and cannot be safely retrieved from approved files or connected sources.

Can I choose the model?

Where deployment controls allow it, you can set a model preference. Automatic routing is intended to match quality, latency, modality, cost, and control needs to each step.

How do I report a problem clearly?

Include the task, expected behavior, observed behavior, relevant non-sensitive inputs, reproducible steps, browser or environment details, and any error message. Remove credentials and personal data.

Where can I check privacy and legal details?

The Privacy Policy and Terms of Use are currently published as drafts under review. Send privacy, legal, or product-support questions to support@modeus.app.

Product support

Contact support directly.

Email support@modeus.app with the expected behavior, observed behavior, safe reproduction steps, and relevant non-sensitive environment details. Product evaluation and sales requests use the separate demo form below.

Sales and product evaluation

Bring the workflow
that needs an answer.

The demo maps your inputs, review points, and required deliverable before showing the product.

Request a demo